Solution Overview / Benefits
Content Management with Salesforce.com
Salesforce Content helps you leverage your company’s knowledge with an application that combines the ease of use of consumer web sites with the control you expect in the business world. Instead of getting stuck managing complex software and searching through endless folders, you can ensure that business users get the highest-quality, most up-do-date content.
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Why this Solution
Business Need: 85% of corporate content exists as unstructured files and documents, which are typically trapped on corporate LANs, in email, or on individual computers. So employees can’t access the content they need, or the versions they find are out-of-date and inaccurate. Salesforce Content combines the ease of use of consumer web sites with the control you expect in the business world.
Content Sharing and Tagging: Share and manage documents, spreadsheets, multimedia clips, HTML files, and more. Simply post content online in Salesforce Content and define the group of people with whom you want to share it. People can then Tag and Rate
User Subscriptions: Salesforce Content lets you subscribe to receive alerts when materials are updated, or the company can proactively push new information to employees. Users may subscribe to documents, authors, workspaces, or topics so they are automatically notified when content of interest is created or updated.
Content Sharing and Tagging: Share and manage documents, spreadsheets, multimedia clips, HTML files, and more. Simply post content online in Salesforce Content and define the group of people with whom you want to share it. People can then Tag and Rate
User Subscriptions: Salesforce Content lets you subscribe to receive alerts when materials are updated, or the company can proactively push new information to employees. Users may subscribe to documents, authors, workspaces, or topics so they are automatically notified when content of interest is created or updated.
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Solution Ingredients
The following components will be part of your Intel Business Exchange service offering.
Features
- Content Sharing including video, documents, spreadsheets, HTML and more
- Content Tagging to ease search and usability
- Community Ratings to see what works and what needs improved
- Subscription mechanism to notify users of changes automatically
- 30-Day Trial of SalesForce.com
Ratings and Reviews
“With great community features like tagging and the rating system, Salesforce Content will provide a huge boost to finding the best quality content.”
—Rob Finn, Business Development Associate, Edison Venture Fund
“Without Salesforce Content, our employees and volunteers across the globe could not collaborate effectively on a day-to-day basis. Features like tagging and full-text search make it easy for everyone to contribute and find content, just like on our favorite consumer Web sites.”
— blueEnergy
"We’re a fast-moving company, and the traditional ways of distributing content by email and posting on the intranet are too inhibiting. With Salesforce Content, we can post content quickly and re-post it when things change. Now everyone always has access to the latest versions of our sales materials.”
—Trapeze Networks
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